Advantage #1: Receptionists Guard Your Staff
Time is money so they say, this means you have to be incredibly picky about who gets your ear. With only a few productive hours in a day, you and your employees can’t afford to have your schedules jam-packed by people, or other businesses that don't align with your current priorities.This is where a highly trained receptionist with strong communications skills comes into play. They are your “gatekeeper”, but a knowledgeable receptionist understands that it will take more than simply pointing to the door to get rid of time-wasters. He or she will also be able to understand how to firmly – but politely – deal with challenging personalities. It’s definitely a talent, and it’s one of the reasons that “must excel at people skills” is often part of the description on postings for receptionist jobs.
Advantage #2: Receptionists Can Help Manage a Team
Often, the receptionist is more than merely the point person for those who walk into a company. He or she is also the head of a team of administrators. In this type of leadership position, receptionists can ensure that office politics never get in the way of a smooth flow of operations.
In addition to personality management, receptions can take on administrative tasks and vendor management - helping teams coordinate mailing, travel or even event management. It is all dependant on the skills your receptionist has and how much they know about your company and processes.
Advantage #3: Receptionists Provide a Face for the Company
Your brand's success depends on individual touch points from your team to the public and your clients. A great receptionist can embody your brand and deliver an engaging and informative introduction to your company, office, or team.
Even if you have been successful for years without a receptionist, it may be time to give a second thought to hiring someone to perform this position.
If you are looking for a new receptionist or any administrative support team members, contact Randstad Canada at anytime. Learn more about our recruitment services and apply to positions here today.